Frequently Asked Questions
Everything you need to know about Chamoix.
What is Chamoix?
Chamoix is a platform for trail and road runners to discover events across Europe, plan with friends, coordinate carpools, and track their race season. Think of it as the missing link between finding a race and showing up at the start line with your crew.
How do I sign up?
Chamoix is currently invite-only. You need an invite code from an existing member to create an account. Once you're in, you'll get your own invite codes to share with friends.
Is Chamoix free?
Yes, Chamoix is completely free for runners. All features — event discovery, groups, carpooling, checklists — are included at no cost.
How do groups work?
Groups let you plan a race with friends. Create a group, link it to an event, and invite people. Inside a group you can vote on events, coordinate carpools, chat, and use a shared checklist to stay organised.
How does carpooling work?
Within a group, anyone can offer a ride by specifying their departure city, time, and available seats. Other members can request a seat, and the driver decides who to accept. Chamoix facilitates the coordination — the actual ride is a private arrangement between you.
Can I add my own events?
Yes. You can create public community events that are visible to all Chamoix users, or private events that are only accessible via a direct link — perfect for training runs or informal meetups with friends.
I'm a race organiser. Can I list my event?
We'd love to talk. Head to our Contact page and reach out via the organisers section. We're building tools specifically for race organisers to connect with the Chamoix community.
Can I connect my Strava account? What data does Chamoix access?
Yes, connecting Strava is optional and can be done from your profile settings. When you connect, Chamoix requests read-only access to your personal running statistics only — specifically aggregate totals (run count, distance, and elevation) for all-time, year-to-date, and the last 4 weeks. We use only the official Strava stats endpoint for your own account. Your Strava data is strictly private: it appears only on your own profile page and personal dashboard, and is never visible to other users, friends, or anyone else on the platform. We do not access individual activities, segments, routes, or any sensitive personal data. We do not share your Strava data with any third party. You can disconnect Strava at any time from your profile settings, which immediately removes your stored credentials and stats from Chamoix.
What data do you collect?
Only what's needed to run the platform: your email, profile info, and your interactions with events and groups. We don't use tracking cookies or sell your data. See our Privacy Policy for the full details.
I found a bug or have a suggestion.
We want to hear it! Email us at hello@chamoix.run. We're a small team and we read everything.